Jessica Fowler, Client Relationship Manager at Innovate Awarding, and Ian Jarvis, Managing Director at Skilltech Solutions, delivered an interactive workshop on ‘How to Improve Success Rates using Data and Reporting’ at the Annual Apprenticeship Conference 2022.
Our aim, in collaboration with our workshop participants, was to explore how value can be harnessed from End-point Assessment Organisation (EPAO) data to support continuous improvements through open sharing of metrics, measures and comparisons to identify key areas that require greater focus.
This is what we discovered...
Ian opened the discussion by talking through:
- The intended purpose of reporting and questioned if all reports serve the users’ needs effectively.
- When reports shouldn’t be reports, especially when the data is available on-demand.
- The benefits of seeing data needed for both day-to-day operations and longer-term trend analysis in a live, overview, easy to access and consistent manner.
Participants comprising Training providers and Employers were then invited to share their current challenges around data and outcomes, along with suggested solutions for addressing the issues identified. We pooled together the contributions and reviewed each one before selecting the most prevalent themes to explore further.
We then shared some insights into the types of data that we, as an EPAO, have available and talked through how defining the right metrics, and analysing trends and key areas that require focus can be used to better inform the success of end-point assessment (EPA).