HOW WILL MY END-POINT ASSESSMENTS BE CONDUCTED?

Currently due to the COVID-19 crisis most assessments are being conducted online via video conferencing software. This will be discussed and agreed with you at your planning meeting.

WHAT IS THE PLANNING MEETING?

The planning meeting is a phone call between the apprentice, their line manager and an Innovate Awarding representative from our central bookings team. This call lasts no more than 30 minutes and is when the end point assessment components will be scheduled. This is also an opportunity to ask questions and ensure that everything is clear before the assessments begin.

WHEN WILL MY END-POINT ASSESSMENTS BE?

End point assessments will be scheduled following your gateway with your Training Provider and Employer, at a planning meeting with an Innovate Awarding representative. Where the assessment plan allows, Innovate Awarding aims to take you from gateway to certification within 30 days.

HOW DO I FIND OUT MY GRADE ONCE I HAVE COMPLETED MY END-POINT ASSESSMENT?

Your final grade will be communicated to you by your Training Provider.

WHERE DO END-POINT ASSESSMENTS TAKE PLACE?

During the COVID-19 crisis Innovate Awarding continue to 'promote remote' and are carrying out all end point assessments remotely where possible. Where there is no alternative and a F2F assessment is required in order to progress through end point assessment, this will be carefully considered along with completion of a ‘Risk Assessment’ by the Employer.

WHERE IS MY CERTIFICATE?

If you have not yet received your certificate, there is no need to worry. Innovate Awarding submit your record following completion to the ESFA, who will then process your completion and send your certificate directly to your workplace. If you have not received your certificate 2 months after your assessments, please get in touch and we will look into this for you.

CAN I APPEAL MY RESULT FOR A QUALIFICATION SAT WITH INNOVATE AWARDING?

We do have an appeals process in place should you be happy with the result you have received from us. Please do read our Appeals Policy ahead of completing the Appeals form.

For futher assistance please call us on 0117 314 2800 or email us at
contactus@innovateawarding.org and we'd be more than happy to help.

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