Welcome to the November edition of Innovate's updates. Here you will find everything you need to know this month across our Qualifications and Apprenticeship services.
Apprenticeship Reform FAQs - now Version 5
This month, we have updated the document 'Apprenticeship Reform FAQs' to Version 5. You can find this document in the support materials section on Proficient, and contains lots of helpful information about reform. If there is anything you would like to speak to us about in more detail please get in touch at hello@innovateawarding.org or talk to your usual point of contact.
Speaking to Innovate: Improvement to our phone system
As we continually work to improve our service, this month we have updated our phone system, to ensure you reach the team you need to speak to.
When you call Innovate, you will first be asked if you are a training provider or an apprentice and then based upon the options you select, you will be taken to the team best placed to help you.
Our number if you need us hasn't changed, it is: 0117 314 2800.
New and Updated Standards
Level 3 Public Service Operational Delivery Officer v2.0
Currently in development for first implementation date of 14th January 2027
Level 3 Teaching Assistant v2.0
Currently in development for first implementation date of 13th April 2027
New and Updated Support Materials
Level 3 Improvement Technician v2.0
Finalised support materials now available on Proficient
Level 3 Early Years Educator v2.0
Finalised support materials now available on Proficient
Previous Standard Versions
The standard versions currently approaching the gateway deadline within the next 6 months are:
Level 3 Customer Service Specialist v1.1
Policy Updates
Appeals Policy
The policy has been updated to incorporate details of how an apprentice can appeal an assessment decision when the assessment was delivered by their training provider under the blended delivery model for the revised Apprenticeship Assessments.
Proficient
Released
Provider Files – File management area for Innovate to upload provider specific files onto Proficient.
Testing
Apprentice Expected 1st Assessment Date - Section added to the Apprentice profile to allow providers to give AO sight of expected assessment dates.
Your thoughts?
We work closely with Skilltech, the company behind Proficient, so if you have any feedback please do let us know so that we can help to shape future improvements to the platform.
New Qualification
Level 5 Diploma in Executive Housing and Property Management
Learning Outcome 4 has been added to the unit titled “Ethical Practice in Housing and Property Management”. All the support material has been updated to include this new learning outcome
Level 3 Award for the Early Years Special Educational Needs Coordinator
Live for registrations, specification on website
Level 4 Award for the Higher Level Teaching Assistant
Live for registrations, specification on website
We are updating our assessor and verifier qualifications. This includes:
Level 3 Award in Assessing Competence in the Work Environment
Level 3 Award in Assessing Vocationally Related Achievement
Level 3 Award in Understanding the Principles and Practices of Assessment
Level 3 Certificate in Assessing Vocational Achievement
Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice
Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice
These will be live for delivery from 1st January 2027. The main change is to include information on remote assessment.
Qualifications withdrawal
We are withdrawing our suite of Transition and Employability qualifications.
These will have a last registration date of 31st December 2026 and a last certification date of 31st March 2027.
Level 1 Award in Preparing to Work in Adult Social Care
Level 1 Award of Employability
Level 1 Certificate in Employability
Level 2 Award in Employability and Personal Development
Level 2 Certificate in Employability and Personal Development
Level 2 Certificate for Transition to Working in Hospitality, Leisure, Travel and Tourism
Level 2 Certificate for Transition to Working in the Social Care Sector
Level 2 Certificate for Transition to Working in Retail
Level 2 Certificate for Transition to Working in Warehousing and Logistics
Level 2 Certificate for Transition to Working in Business Administration
Level 2 Certificate for Transition to Working in Digital Industries
Level 2 Certificate for Transition to Working in Sales and Marketing
If you have any questions about anything included in this update, please get in touch with your usual point of contact or contact epa@innovateawarding.org for anything Apprenticeship Assessment related, or coordinators@innovateawarding.org for anything Qualification related.
