This is a legacy version of this programme, only available to learners who are already enrolled. You can view the latest version here.

About the apprenticeship

A Senior Healthcare Support Worker is found in the health and care sector. Senior Healthcare Support Workers work in a range of settings, for example in a hospital, as part of a community team, in a day-case unit, birthing centre, individuals' homes, operating theatres, nursing or care homes, hospices and in general practice.

Read more about the apprenticeship on the Skills England website

Assessment methods

Gateway Requirements

  • Completed a Level 3 Diploma in Healthcare Support

  • Achieved Level 2 English and Maths

  • Satisfied their employer that they are consistently working at, or above, the occupational competence of the Level 3 Senior Healthcare Support Worker

  • Compiled, and be ready to submit, a portfolio of 10 discrete pieces of evidence towards the professional discussion

  • A signed declaration

  • Any reasonable adjustments and special considerations

Observation of practice with questions

For the observation of practice with questions, an Innovate Awarding Assessor will observe one apprentice at a time for 90 minutes within their workplace, completing their day-today duties under their normal working conditions. This will then be followed by 30 minutes of questioning from the Innovate Awarding Assessor. The Innovate Awarding Assessor will ask at least four questions, follow-up questions may be asked. Innovate Awarding will give the apprentice two weeks’ notice of when the observation will take place.

The observation of practice with questions must take place in the apprentice’s normal place of work. Equipment and resources needed for the observation must be provided by the employer and be in good working condition. The questioning that occurs after the observation should take place in a quiet room, free from distractions and influence. Please see Annex 3 for Assessment Method Grading Descriptors.

Professional Discussion underpinned by a portfolio

For the professional discussion, the apprentice and the Innovate Awarding Assessor will have a 60 minute twoway conversation. The professional discussion is structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this EPA method to the highest grade available. For the professional discussion, the Innovate Awarding Assessor will ask at least 10 questions, one against each of the five core grading themes and five against the option the apprentice is assigned to.

The professional discussion will take place in a quiet room, free from distractions and influence. The professional discussion will take place in a suitable venue selected by Innovate Awarding, e.g. employer’s premises. The professional discussion can be conducted via video conferencing. Innovate Awarding will provide the apprentice with two weeks’ notice of the professional discussion.

Grading

Fail/Pass/Distinction

Resit costs

Professional Discussion: £150. Observation: £150.

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