This is a legacy version of this programme, only available to learners who are already enrolled. You can view the latest version here.
Senior Healthcare Support Workers (SHCSW) help registered practitioners deliver healthcare services to people. Usually an experienced support worker, they carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. They provide high quality, compassionate healthcare, following standards, policies or protocols and should always act within the limits of competence. A SHCSW may work in a range of services e.g. hospital, community, health or day care unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation. SHCSWs work in partnership with individuals, families, carers and other service providers. A SHCSW is expected to use their existing knowledge, experience and understanding to make decisions in their area of responsibility. They are accountable for their work and for reviewing the effectiveness of actions. The role is undertaken following a period of experience in healthcare so that best practice and role modelling can be implemented.
Read more about the apprenticeship on the Skills England website
Gateway Requirements
Care Certificate. Level 3 Diploma in Healthcare Support. Level 2 maths and English.
On-screen test
90 minutes. Online. Anywhere suitable; exam conditions. PC/laptop, wifi connectivity. Apprentice, Invigilator.
Practical observation
120 minutes. Face to face. Apprentice’s workplace. EPA access to workplace. Apprentice, End-point Assessor.
Portfolio professional discussion
1 hour. Face to face / remote. Anywhere suitable; exam conditions. PC/laptop, wifi connectivity to support remote functionality. Apprentice, End-point Assessor.
Fail/Pass/Distinction
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