This is a legacy version of this programme, only available to learners who are already enrolled. You can view the latest version here.

About the apprenticeship

A Retail Manager is responsible for delivering sales targets and providing a positive experience to customers that will encourage repeat custom and loyalty to the brand/business.

Read more about the apprenticeship on the Skills England website

Assessment methods

Gateway Requirements

To reach through Gateway the employer will need to be satisfied that the apprentice is consistently working at, or above, the occupational competence of the Level 4 Retail Manager. At Gateway the apprentice will submit a readiness form and a synopsis of the proposed business research project which will be agreed by the employer representative and approved by an Innovate Awarding Assessor. At Gateway the apprentice will have achieved Level 2 English and Maths.

Written Exam

The apprentice will complete a two hour written exam with a combination of short answer and extended answer questions, some incorporating scenarios. It will be undertaken either at your workplace or online.

Project, Presentation and Questioning

After coming through Gateway the apprentice will begin to produce their project. The apprentice will deliver a presentation of the project outcomes followed by questions and answers within a 30 minute period.

Professional Discussion

The professional discussion will take place with an Innovate Awarding Assessor and will last for 60 minutes. The employer will be present at this discussion to provide further examples and support.

Grading

The assessments will be graded as Distinction/Pass/Fail. The last step along the journey is the receipt of the certificate which will be sent to the employer.

Resit costs

Professional Discussion: £300. On-Demand Test: £75. Project: £250.

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