Operations or Departmental Manager level 5 apprenticeship v1.2

This is a legacy version of this programme, only available to learners who are already enrolled. You can view the latest version here.

About the apprenticeship

This apprenticeship is designed for managers who manage teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Read more about the apprenticeship on the Skills England website

Assessment methods

Gateway Requirements

Level 2 maths and English, completed portfolio of evidence, and a brief summary of project - no more than 500 words.

Professional Discussion (underpinned by portfolio of evidence)

60 minutes / + up to 10% discretionary. Face to face / remote. Anywhere suitable: exam conditions.

Project proposal, presentation and questioning

Project proposal of 4000 words (+/-10%) – maximum 12 weeks; presentation and questioning – 60 minutes +/-10%. Face to face / remote. Anywhere suitable: exam conditions.

Grading

Fail/Pass/Distinction

Resit costs