Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure; delivering fantastic customer service and motivating a team. The majority of supervisors’ skills and knowledge are similar but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.
Read more about the apprenticeship on the Skills England website
Gateway Requirements
Level 2 maths and English
On-screen test
2 hours. Online.
Observation
4 hours. Face to face. Apprentice’s workplace. EPA access to workplace. Apprentice, End-point Assessor.
Business project
2000 - 5000 words. Remote.
Fail/Pass/Distinction
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