A Food and Beverage Team Member is responsible for carrying out a range of food and beverage service activities, in restaurants, bars, pubs, counter service, and coffee outlets and meeting quality, deadline, productivity, hygiene, financial and environmental requirements. They are largely responsible for timing of service, atmosphere, and guest management front of house.
Read more about the apprenticeship on the Skills England website
Gateway Requirements
To reach Gateway the employer will need to be satisfied that the apprentice is consistently working at, or above, the occupational competence of the Level 2 Food and Beverage Team
Member Standard. At Gateway, apprentices must have completed training towards English and maths qualifications in line with the apprenticeship funding rules. At Gateway, apprentices will submit a portfolio of evidence for review.
Observation with Questioning
The apprentice will complete a two hour observation and questions in their workplace carrying out their daily duties. The observational element will take 90 minutes, with 30 minutes for questioning. The apprentice will be observed:
assembling and serving food and beverages to business standards
taking opportunities to maximise sales and improve customer experience and satisfaction
communicating effectively with customers
maintaining a safe and hygienic working environment
complying with health and safety and food safety legislation including allergens
using equipment and technology relevant to role
handling transactions and payments
working in a team to deliver allocated tasks
complying with professional standards.
The assessor will also ask at least three questions after the observation.
Interview underpinned by a Portfolio of Evidence
The interview will take place with an Innovate Awarding Assessor and will last for 60 minutes. They will ask at least nine questions after reviewing the apprentice’s portfolio of evidence. The portfolio itself will not be assessed.
Each assessment will be graded as Distinction/Pass/Fail and the apprentice will receive an overall grade of Distinction/Merit/Pass/Fail. The last step along the journey is the receipt of the certificate which will be sent to the employer.
Please provide the following information and the right person will be in touch with you.
For further assistance please call us on 0117 314 2800 or email us at hello@innovateawarding.org and we'd be more than happy to help.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
