About the apprenticeship

This occupation is found in private, public and third sector national and multinational organisations and employers. It is found in every sector across the country including the health sector, finance sector, engineering and manufacturing sectors, business and professional services, education sector, retail sector, leisure sector, technology sector and construction.

Read more about the apprenticeship on the Skills England website

Assessment methods

Gateway Requirements

To progress through Gateway the apprentice must have Level 2 English and Mathematics and a Portfolio of Evidence.

Observation with questions and answers

2 hours and 20 minutes (+10%). Face-to-face/remote; Employer’s premises; A suitable venue. Apprentice, End-point Assessor, Individual receiving the coaching.

Interview supported by portfolio of evidence

60 minutes(+10%). Face-to-face/ remote; Employer’s premises; Appropriate environment. Apprentice, End-point Assessor.

Knowledge Test

90 minutes. Controlled environment. Apprentice, Invigilator.

Grading

Fail/Pass/Distinction

Resit costs

Observation: £495. On-Demand Test: 1st re-sit free, £50 thereafter. Interview: £250.

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